HazTel's Hosted Call Center Technology has everything you need with an affordable prices.
All you need to do is to focus on your business and we will drive your operations from our own robust infrastructure.
All you need to do is to focus on your business and we will drive your operations from our own robust infrastructure.
"ALL YOU NEED IS, TO HAVE A DECENT BROADBAND IN YOUR OFFICE"
1. Speech Enabled IVR (Interactive Voice Response)
Allows routing of calls to potential destinations.
2. Queue Call Back
System will provide an option to caller to request a call back.
3. Cutomer Opinion Survey
Ask for a customer feedback.at the end of voice session.
4. Call Routing
Swapping call queue or department with announcements.
5. Call Callendering
Call schedule reminder for callendered calls
6. Call Recordings
Recording calls for training and record keeping purposes.
7. 3-Way Conferencing
Allows manager to attend live session with agent and customers.
8. Call Queuing
Incoming calls can be viewed before answer.
9. Whisper Voice Messages
Agents can be notified silently by the manager during the live call session.
10. Real Time Agent Monitoring
All agents can be monitored via a single console.
11. Customised Disposition Code Status
Customized disposition of call statuses.
HazTel world of call center is not limited to certain functions and features; we worked very hard to customise our own solutions with the industry standards and high demand requirements and are always open our doors for latest and innovative approaches.
The above are some of the features among many with in the Call Center Hosted System.
Please contact HazTel's Sales Support for a complete list of functions and features.and don't forget to test drive....
The above are some of the features among many with in the Call Center Hosted System.
Please contact HazTel's Sales Support for a complete list of functions and features.and don't forget to test drive....
£
99
HazTel Hosted Call Center
info@haztel.com
USA 212-784-6464
UK 203-318-2779
